Shipping policy

Last updated: September 8, 2026

Meelevate Apparel is a family business that prepares and ships orders with care. This policy explains the difference between processing time and carrier delivery time so customers know what to expect.

WHERE WE CURRENTLY SHIP

We currently ship within the United States. Additional destinations may be added in the future.

PROCESSING TIMES

Processing time begins after an order and payment are successfully received. It does not include carrier transit time.

• In-stock products: Generally prepared within 1–2 business days.

• Made-to-order products: Generally prepared within 2–4 business days unless a longer time is stated on the product page.

• Genesis MA products: Please allow 7–10 business days before shipping because of their hand-finished production process.

• Preorder products: Generally prepared within 7–14 business days unless a specific estimated date is displayed on the product page.

Business days exclude weekends and federal holidays. The processing information shown on an individual product page takes priority when it differs from these general timeframes.

SHIPPING CHARGES

Available shipping charges are displayed during checkout before payment is completed. Customers pay the shipping amount shown with their order.

CARRIER AND TRACKING

Orders are expected to ship primarily through the United States Postal Service (USPS). When tracking is available, customers will receive tracking information using the email address or contact information provided at checkout.

Carrier delivery estimates begin after the package has been accepted by the carrier. They are separate from Meelevate Apparel’s processing time and are not guaranteed by Meelevate Apparel.

PACKAGING

Apparel orders are currently packaged in protective self-sealing poly mailers. Packaging may be updated as the company grows. Exact package dimensions and packaged shipping weights will be updated after final packaging materials are selected and measured.

SHIPPING ADDRESSES

Please review your shipping address carefully before completing checkout. If an address needs to be corrected, contact Meelevate Apparel as soon as possible at Contact@meelevateapparel.com. An address change cannot be guaranteed after an order has entered fulfillment or shipped.

If a package is returned because the address provided was incorrect, incomplete, or undeliverable, we will contact the customer about available reshipping options and any additional shipping charge.

CARRIER DELAYS, MISSING PACKAGES, AND DAMAGE

Weather, holidays, carrier conditions, and other events outside our control may delay delivery after shipment. If tracking stops updating, a package appears missing, or an order arrives damaged, contact us promptly with the order number and relevant photographs when applicable. We will review the information and help determine the appropriate next step, including available carrier-claim options.

If tracking shows a package as delivered but it cannot be located, customers should first check the delivery area, household members, neighbors, and the local carrier office, then contact us if further assistance is needed.

QUESTIONS

For shipping or processing questions, contact Contact@meelevateapparel.com and include your order number when applicable.

Meelevate Apparel
Founded by Rickey Davis Jr.
Purpose. Identity. Elevation.