Refund policy
Last updated: September 8, 2026
Meelevate Apparel wants customers to feel confident about their purchase. Please review this policy before ordering, especially for products identified as hand-finished or made to order.
14-DAY REQUEST WINDOW
To request a return or exchange, contact Contact@meelevateapparel.com within 14 days after the order is shown as delivered. Include the order number, the item involved, and the reason for the request. Items sent back without first receiving return instructions may not be accepted.
RETURN CONDITION
To be eligible, an item must be unworn, unwashed, unused, unaltered, and in its original condition. Original tags and product packaging should be included when provided. Proof of purchase is required. Items showing wear, washing, odor, stains, damage not caused by Meelevate Apparel, or alterations may be denied.
HAND-FINISHED AND MADE-TO-ORDER PRODUCTS
Products identified as hand-finished or made to order are eligible for an exchange or store credit when an approved return is based on sizing, preference, or a change of mind. They are not eligible for a refund to the original payment method for those reasons.
Exchange availability depends on current inventory and production capacity. If the requested replacement is unavailable, store credit may be offered.
HAND-FINISHED — NATURAL VARIATIONS
Meelevate Apparel garments are decorated and individually finished by hand. The approved artwork and overall design remain consistent, while minor variations in placement, texture, treatment, color effect, splatter pattern, or finish may occur depending on the product and production method.
Variations that fall within our quality standards are a natural characteristic of an individually finished product and are not considered defects. This does not include damage, an incorrect item, or a workmanship issue.
INCORRECT, DAMAGED, OR DEFECTIVE ITEMS
If an incorrect item was sent or an item arrives damaged or with a workmanship issue, contact us within 14 days after delivery. Include the order number, a description of the issue, and clear photographs of the product and shipping package when applicable.
After review, Meelevate Apparel will provide the appropriate resolution, which may include a replacement, exchange, store credit, or refund. Meelevate Apparel will cover approved return-shipping costs when the item is incorrect, damaged on arrival, or has a confirmed workmanship issue.
RETURN SHIPPING
Customers are responsible for return-shipping costs when a return or exchange is based on size selection, personal preference, or a change of mind. Original shipping charges are not refundable in those situations. Use a trackable shipping method and retain the receipt.
EXCHANGES
Exchanges are subject to product and size availability. A replacement item will be prepared after the returned item is received and approved. Additional production time may apply to hand-finished or made-to-order replacements.
REFUNDS AND STORE CREDIT
After a returned item is received and inspected, we will notify the customer whether it has been approved. When a refund to the original payment method applies, processing time after approval depends on the payment provider or financial institution.
SHIPPING DELAYS BEFORE FULFILLMENT
If Meelevate Apparel cannot ship within the timeframe promised for an order, we will provide notice and available options, including agreeing to the revised shipment date or canceling the unshipped order for a refund.
QUESTIONS
Contact Contact@meelevateapparel.com before returning an item. This policy does not limit rights available under applicable law.
Meelevate Apparel
Founded by Rickey Davis Jr.
Purpose. Identity. Elevation.